We offer a 30-day return policy, giving you 30 days from the date of receiving your item to request a return.
Eligibility for Returns
To qualify for a return, your item must:
- Be in the same condition as received—unworn, unused, and in its original packaging.
- Not be a final sale item or a gift card, as these are non-refundable.
How to Initiate a Return
To start a return, contact us at hello@boldnjewelry.com.
Once your return is approved, we’ll provide detailed instructions on how and where to send your package.
Important Notes
- Shipping costs (including return shipping) are your responsibility.
- You must obtain proof of shipment and a tracking number from your chosen carrier.
- Returns sent without prior authorization will not be accepted.
Damages & Issues
Please inspect your order upon arrival. If your item is damaged or incorrect, contact us immediately at hello@boldnjewelry.com with:
- Your order number
- Photos of the issue
- A brief description of the problem
We’ll evaluate the situation and work to resolve it as quickly as possible.
